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Term and Conditions:
Any changes in the terms and conditions and/or costs associated with the product shall be informed by the bank via electronic media and/or announcement and/or registered mail and/or courier (expedition) and/or directly via telephone.
Notice sent via registered mail or courier (expedition) is considered to have been received by the client 7 (seven) days after dispatch.
Complaints concerning products
Any complaints from the clients can be made face-to-face, via letter and call center not including complaints on the mass media. Complaints shall be made by completing the Complaint Form consisting of information about:
For more information call us MestikaCall 14083 or visit our nearest branch.